Terms & conditions of Indian Colors, Panipat, Haryana, India
Indian Colors

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Making a purchase
We Do not Keep any Products in Stock
As all of our products are made-to-order, we do not keep any products in stock. All our products are custom-made as per your description and requirement. All our rugs can be made in any custom size ranging from 2 feet (60.96 cm) x 3 feet (91.44 cm) to a maximum of 10 feet (304.8 cm) x 12 feet (365.76 cm).
All orders will take a time period of 4 to 6 weeks to reach the destination, depending upon the nature and size of your order. All our orders are sent via DHL worldwide.
Business Inquirys
For an order of above 5000 square feet, we offer heavy discounts. If you are willing to purchase above 5000 square feet send us your enquiry by filling the Business Inquirys Form. We will send you a response at the earliest with customized prices, terms and conditions and delivery information as per your order requirements.
Damages and Errors in delivery
All damages or order errors must be reported on delivery of goods. If in the event goods cannot be checked upon delivery sign for goods as unchecked. In the unlikely event that this occurs please contact Indian Colors immediately. We will replace all your damaged goods within 4-6 weeks after the goods have been returned to us.
Cancellations, Returns and Faults
Any cancellations shall be reported to us within 7 days of placing the order. As all or products are made-to-order, we charge a cancellation amount of 50% on every cancellation. You have seven days only from receipt of goods in which to inform us of returns for any reason, including faults. This must be done by email, within this period.

Please make out all return emails to: sales@indiancolors.net.

The cost of returning goods other than faulty or errors will be paid for by the customer, as applicable. All returns must be packaged as received and product as new or refund will not be given. We will arrange collection.

You are required to adhere to our terms and conditions when you seek to avail our services. As all of our rugs are hand made sizes may vary up to 5% either way. Please be aware of this before placing any order.
Credit Card Security
Colour and Images
Due to the nature of monitor set up, colors may vary slightly. Every effort has been made to reflect the true colors of the rugs. There may be slight variants in size and color in handmade goods.
In all our vegetable dyed products, the colors may vary from the images shown as these products have been made from ordinary dye. However, all efforts are taken to keep the color of vegetable dyed products same as those shown in the images.
It is our policy to provide the highest level of service to our customers. If you have a complaint please direct it to sales@indiancolors.net. We will contact you within 7 days with a response.
Pricing Policy
The prices of the products can be changed without any notification or declaration. As the prices are determine through the market forces, any change in the market conditions and availability of raw materials can increase or decrease the price of any of our products. The price at which you place the order is final and not negotiable.
Remittance Terms
Payment in full is required before any goods are dispatched. For all Business Inquirys of above 5000 square feet no payment is required before we send our confirmation mail containing the terms and conditions and prices.
Customer details are strictly confidential. Indian Colors will not disclose any information provided to third parties. Click here for full information on our privacy policy. All the credit card information entered by you is shown only to CCAvenue and Paypal. We do not have any access to this information and it is asked only at the time of making any purchase. For more information relating to credit card security visit www.ccavenue.com and www.paypal.com and refer to privacy policy.
Duties and Taxes
All of Indian Colors orders are shipped internationally from our manufacturing unit in Panipat, India to your provided shipping address via DHL. Sometimes, a customer may have to pay additional import duties and taxes which are levied once a shipment reaches their country. For most of the orders there will be no requirement to pay any additional fees. It is not possible for us to calculate when and how much these customs duty charges will be levied in advance. In cases where additional customs charges are levied, you will be responsible for paying the same. If you are presented with an invoice from DHL for import duties and taxes, you will have to pay DHL directly at the time of delivery. Indian Colors takes no responsibility for non delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.
Indian Colors has filed its application for registration under the Trade and Merchandise Act and Rules at Delhi under different classes and awaiting registration. Any violation of our trademarks will be liable for legal action.
By visiting www.indiancolors.net, you agree that the laws of India, under the jurisdiction of the Punjab and Haryana High Court at Chandigarh, India, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Indian Colors. Any dispute or differences arising from any order placed or any other type of dispute relating to Indian Colors shall be governed under the jurisdiction of Punjab and Haryana High Court at Chandigarh, India Only.
As permitted by the applicable law, Indian Colors does not warrant expressly or impliedly, as to the operation of this site or the information, materials, content or products contained in this site. You expressly agree that you use this site completely at your own risk. Indian Colors does not warrant that this site, its servers, or e-mails sent from indiancolor.net are free from viruses or other harmful components. We are not liable for any damage caused or damages arising out of the use of this website in any manner.
Alternatively, if you prefer to place an order via e-mail, contact us at sales@indiancolors.net.
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